Effective Date: August 16, 2026

Business Name: Mrs. C and Me ("Company," "we," "us," or "our")

Website: www.mrscandme.ca

Contact Email:  hello@mrscandme.ca

At Mrs. C and Me, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our family coaching programs, or participate in our digital platforms (including our SKOOL community).

We collect information that identifies, relates to, or describes you or your family members ("Personal Information") in the following ways:

• Information You Provide directly:
  Contact Details: Names, email addresses, phone numbers, and mailing addresses when you submit forms, register for services, or book appointments.
  • Coaching & Family Information: Intake responses, educational backgrounds, and goals provided during consultations, check-ins, or coaching sessions.
  • Billing & Payment Details: Payment card details, billing addresses, and bank transfer information. (Note: All payments are processed through encrypted third-party payment processors; we do not store full payment card numbers on our servers).
• Information Collected Automatically:
  • Usage & Device Data: IP addresses, browser types, device information, and pages viewed while navigating our website or platform, collected via cookies and standard web analytics tools.
• Third-Party Platform Data:
  
  • Community & Course Data: Account information, activity, and engagement analytics generated through our membership portal hosted on SKOOL.
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We use the collected information for legitimate business and coaching purposes, including:

• Delivering direct family coaching, student support, educator consultations, and digital resources.
• Managing accounts, processing payments, and issuing invoices.
• Facilitating access to our SKOOL community, live webinars, and audio courses.
• Sending administrative communications, schedule updates, and service notifications.
• Improving our website, programs, and client experience.
• Complying with legal, tax, and accounting obligations.

We do not sell, rent, or trade your personal information to third parties. We disclose your information only in the following controlled circumstances:

• Third-Party Service Providers: We share necessary data with trusted platform providers who perform services on our behalf (e.g., Stripe for payment processing, SKOOL for community hosting, Calendly for scheduling, and cloud storage providers). These partners are bound by strict privacy obligations and are permitted to use your information only as required to provide their services.
• School & Educator Collaboration: Direct communication regarding student support is conducted only with your explicit prior consent.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe in good faith that disclosure is necessary to protect rights, safety, or legal integrity.

Data disclosures to trusted third-party services occur electronically via secure, encrypted application programming interfaces (APIs) and webhooks. Physical documents or direct records are transmitted using encrypted, password-protected digital channels.

We implement administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption: Standard SSL/TLS encryption for website data transmission and secure processing protocols for billing details via Stripe.
• Access Controls: Restricted access to personal coaching records, limited strictly to authorized personnel on a need-to-know basis.
• Secure Platforms: Reliance on enterprise-grade software providers with robust security compliance standards.

While we take every reasonable precaution, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You may review, update, or request the deletion of your personal information held by us at any time by contacting us directly at [Insert Email Address]. You may also opt out of promotional emails by following the unsubscribe instructions included in those communications.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable legal standards. Revised versions will be posted on this page with an updated "Effective Date."

Contact Us:

If you have questions or concerns regarding this Privacy Policy, please contact us at hello@mrscandme.ca